LIFETIME WARRANTY
Pride offers a lifetime warranty on the lift and recline mechanisms and chair frame. Pride warrants that
the lift and recline mechanisms and chair frame on your lift chair will be free from defects under normal use and service for as long as the chair is in use by the original owner. This lifetime warranty covers the lift and recline mechanisms against metal fatigue, defective welds, and bushings.
NOTE: Pride reserves the right to replace only the part of the lift and recline mechanism, scissor(s) or
chair frame that may be defective from workmanship. Misuse and/or abuse are excluded from warranty.
SEVEN-YEAR PRO-RATED WARRANTY
For the first four (4) years from the date of purchase, Pride will repair or replace at our option to the
original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
- Motor
- Hand Control
- Transformer/Control Box
- Power Headrest
- Power Lumbar
For three (3) additional years, a pro-rated warranty will be made available for the following parts:
- Motor
- Hand Control
- Transformer/Control Box
- Power Headrest
- Power Lumbar
Pride will warrant these components with the following pro-rated schedule:
Fifth year: 25% off suggested retail price
Sixth year: 15% off suggested retail price
Seventh year: 5% off suggested retail priceWARRANTY EXCLUSIONS
This warranty does not extend to fabric. Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement, are the responsibility of the purchaser. Please contact your authorized Pride provider for information on the current cost associated with a service visit.
- Circumstances beyond the control of Pride
- Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride
- Repairs and/or modifi cations made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
- Contamination
- Abuse, misuse, accident, or negligence
- Battery fluid spillage or leakage
- Commercial use or use other than normal
- Improper operation, maintenance, or storage
